Hewlett Packard Scanjet 3500c Series Glass Cleaning
Manual
(This Includes The 3500c, 3530c,3570c Scanners)
Preparation
First Step; Unplug scanner from power supply and Computer.
Wait for at least 15 minutes (after disconnecting power)
before disassembling scanner and cleaning the glass.
This gives time for the scanner to cool.
Tools Needed;
Phillips Screw driver
Supplies Needed;
Glass Cleaner
Lint Free Cloth
Surroundings or Environment;
Disassemble scanner in a relatively clean dust free space.
Special Considerations;
Read through the entire process once before starting to clean the product, and
then decide if you want to do this or send it in to the Hewlett Packard service
center for cleaning.
Do not touch any other parts inside of the scanner. Some parts of the scanner are
very sensitive, especially to electrostatic discharge.
Disassembly
Step #1 Remove the Document Lid
Remove the document lid as shown. Open
the lid and lift straight up. Set the lid aside
for re-assembly later on.
Step #2 Cleaning Topside of Scanner
Clean the topside of the scanner prior to
disassembly to prevent contamination of
internal parts. Use cleaner sparingly. Do not
allow cleaner fluid to run. Clean the plastic
first and then use a separate lint free cloth to
clean glass.
NOTE: You are about to open the interior of your scanner to the dust of the outside
environment. Your scanner is very sensitive to any dust particles that get into the carriage
head, which can cause streaks in the scanned image. Minimize the time that the top cover
is off by having all the cleaning materials ready. Also be sure to disassemble your
scanner in a clean environment.
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HP Scanjet 3500C specifications
Below you will find the product specifications and the manual specifications of the HP Scanjet 3500C.
The HP Scanjet 3500C is a scanner designed for home and small office use. It is capable of scanning documents, photos, and other paper-based items, converting them into digital files for storage or further processing. The scanner has a flatbed design, allowing for easy placement and scanning of various sizes of items.
With a maximum optical resolution of 1200 dpi, the Scanjet 3500C is able to capture fine details and produce high-quality scans. It also supports a color depth of 48-bit, ensuring accurate reproduction of colors in scanned images. The scanner is equipped with a USB interface, enabling easy connectivity to computers and laptops.
One of the notable features of the HP Scanjet 3500C is its integrated Transparent Materials Adapter (TMA), which allows for scanning of negatives and slides. This feature provides added versatility and convenience for users who need to digitize film-based photographs.
The scanner comes with a software bundle that includes applications for managing and editing scanned files. This software allows users to perform tasks such as cropping, rotating, and enhancing scanned images. It also supports PDF creation for easy document archiving and sharing.
Overall, the HP Scanjet 3500C is a reliable and capable scanner that offers quality scanning performance for home and small office users. Its user-friendly design, along with its advanced features like TMA support, makes it a valuable tool for digitizing paper-based documents and photographs.
General
| Brand | HP |
| Model | Scanjet 3500C |
| Product | scanner |
| EAN | 0808736090452 |
| Language | English |
| Filetype | User manual (PDF) |
Frequently Asked Questions
Can’t find the answer to your question in the manual? You may find the answer to your question in the FAQs about the HP Scanjet 3500C below.
How can I resolve paper jam issues with the HP Scanjet 3500C scanner?
To resolve paper jam issues with the HP Scanjet 3500C scanner, you can follow these steps:
1. Test the scanner hardware:
— Disconnect the USB cable and power cable from the scanner.
— Press the SCAN and COPY buttons simultaneously while plugging the power cable back into the scanner.
— The scanner lamp should turn on, and the carriage should move forward and backward. If not, there may be a problem with the scanner hardware. Contact HP Customer Support.
2. Scanner initialization failed:
— Close the HP Scanning software if it is open.
— Ensure that the cables connecting the computer and the scanner are securely fastened.
— Turn off the scanner by unplugging the power cord, then turn it back on by plugging the power cord in.
— Turn off the computer and then turn it on again.
— If the scanner still fails to initialize, run the Repair utility (Windows computers only) as described in the next topic.
3. Scanner still does not work properly:
— Click Start, go to Settings, and then click Control Panel (in Windows XP, click Start, and then click Control Panel).
— Click Add/Remove Programs and select the HP Photo & Imaging software.
— Click Change (or Add/Remove, depending on your version of Windows).
— Follow the instructions on the screen and click Repair.
— If this does not resolve the issue, try installing the scanner on another computer to determine if the problem is related to the first computer or the scanner itself.
— If the scanner still does not work, contact HP Customer Support.
Please note that these troubleshooting steps are specific to the HP Scanjet 3500C scanner.
How do I troubleshoot scanning issues with the HP Scanjet 3500C scanner?
To troubleshoot scanning issues with the HP Scanjet 3500C scanner, you can follow these steps:
1. Test the scanner hardware:
a. Disconnect the USB cable and power cable from the scanner.
b. Press the SCAN and COPY buttons simultaneously while plugging the power cable back into the scanner.
c. The scanner lamp should turn on, and the carriage should move forward and backward. If not, there may be a problem with the scanner hardware. Contact HP Customer Support.
2. Scanner initialization failed:
a. Close the HP Scanning software if it is open.
b. Ensure that the cables connecting the computer and the scanner are securely fastened.
c. Turn off the scanner by unplugging the power cord, then turn it back on by plugging the power cord in.
d. Turn off the computer and then turn it on again.
e. If the scanner still fails to initialize, run the Repair utility (Windows computers only) as described in the next topic.
3. Scanner still does not work properly:
a. Click Start, go to Settings, and then click Control Panel (in Windows XP, click Start, and then click Control Panel).
b. Click Add/Remove Programs and select the HP Photo & Imaging software.
c. Click Change (or Add/Remove, depending on your version of Windows).
d. Follow the instructions on the screen and click Repair.
e. If this does not resolve the issue, try installing the scanner on another computer to determine if the problem is related to the first computer or the scanner itself.
f. If the scanner still does not work, contact HP Customer Support.
Please note that these troubleshooting steps are specific to the HP Scanjet 3500C scanner.
What should I do if the scanner is not recognized by my computer?
If the HP Scanjet 3500C scanner is not recognized by your computer, you can try the following steps:
1. Test the scanner hardware:
— Disconnect the USB cable and power cable from the scanner.
— Press the SCAN and COPY buttons simultaneously while plugging the power cable back into the scanner.
— The scanner lamp should turn on, and the carriage should move forward and backward. If not, there may be a problem with the scanner hardware. Contact HP Customer Support.
2. Scanner initialization failed:
— Close the HP Scanning software if it is open.
— Ensure that the cables connecting the computer and the scanner are securely fastened.
— Turn off the scanner by unplugging the power cord, then turn it back on by plugging the power cord in.
— Turn off the computer and then turn it on again.
— If the scanner still fails to initialize, run the Repair utility (Windows computers only) as described in the next topic.
3. Scanner still does not work properly:
— Click Start, go to Settings, and then click Control Panel (in Windows XP, click Start, and then click Control Panel).
— Click Add/Remove Programs and select the HP Photo & Imaging software.
— Click Change (or Add/Remove, depending on your version of Windows).
— Follow the instructions on the screen and click Repair.
— If this does not resolve the issue, try installing the scanner on another computer to determine if the problem is related to the first computer or the scanner itself.
— If the scanner still does not work, contact HP Customer Support.
Please note that these troubleshooting steps are specific to the HP Scanjet 3500C scanner.
What should I do if the scanned images are of poor quality or have distorted colors?
To resolve poor quality or distorted colors in scanned images with the HP Scanjet 3500C scanner, you can follow these steps:
1. Check the scanner glass and document feeder:
— Ensure that the scanner glass and document feeder are clean and free from dust, smudges, or debris. Clean them using a soft, lint-free cloth.
2. Adjust the scanner settings:
— Open the HP Scanning software on your computer.
— Click on the «Settings» or «Preferences» option.
— Adjust the resolution, color mode, and other image settings according to your requirements.
— Experiment with different settings to find the optimal combination for your scanned images.
3. Calibrate the scanner:
— Some scanners have a calibration feature that helps improve image quality. Check the scanner’s user manual or software for instructions on how to calibrate the scanner.
4. Update the scanner driver:
— Visit the HP website and download the latest driver for the HP Scanjet 3500C scanner.
— Install the driver on your computer and follow the on-screen instructions.
5. Test with different scanning software:
— If the issue persists, try scanning with different scanning software to determine if the problem is specific to the HP Scanning software.
If the above steps do not resolve the issue, contact HP Customer Support for further assistance.
Please note that these troubleshooting steps are specific to the HP Scanjet 3500C scanner.
How do I troubleshoot connectivity issues with the HP Scanjet 3500C scanner?
To troubleshoot connectivity issues with the HP Scanjet 3500C scanner, you can follow these steps:
1. Check the scanner hardware:
— Ensure that the USB cable and power cable are securely connected to the scanner.
— If you are using a surge protector, make sure it is plugged in and turned on.
— Disconnect the power cable from the scanner and turn off the computer. After 30 seconds, reconnect the power cable to the scanner and then turn on the computer, in that order.
2. Verify the USB connection:
— Use the USB cable that was included with the scanner, as other USB cables may not be compatible.
— Make sure the USB cable is securely connected between the scanner and the computer.
— On a Macintosh computer (HP Scanjet 3500C series only), use the Apple System Profiler to ensure the scanner is connected correctly.
3. Check system requirements and software installation:
— Ensure that your computer meets the minimum system requirements listed on the scanner box.
— If you encounter installation errors, such as «Destination Directory Is Invalid,» make sure to enter a valid destination folder name or browse for a valid folder.
If the issue persists after following these steps, contact HP Customer Support for further assistance.
Please note that these troubleshooting steps are specific to the HP Scanjet 3500C scanner.
How do I properly use the HP Scanjet 3500C scanner?
To properly use the HP Scanjet 3500C scanner, follow these steps:
1. Before you begin, ensure that your computer has a USB port and is running Microsoft Windows 98 or later, or Macintosh OS 9 or later (Macintosh support is available for the HP Scanjet 3500c series only).
2. Check the contents of the scanner box. It should include the HP Scanjet 3500C scanner, HP Photo & Imaging software CD-ROM, USB cable, power cable, and a transparent materials adapter (TMA) for scanning slides or negatives (some models only).
3. Connect the power cable between the scanner and a surge protector or grounded wall outlet. This will turn on the scanner.
4. Follow the prompts in the New Hardware Found wizard that appears on your computer screen.
5. Insert the HP Photo & Imaging software CD-ROM and click «Next» when prompted. If asked for a drive letter, select your CD-ROM drive.
6. In the HP Scanjet installation program, follow the instructions provided.
7. After the installation is complete, another HP installation program will start. You can use this program to install additional software, register your scanner, and find additional help. Click «Install software» to see if your scanner came with any additional software, and follow the prompts.
If your scanner has a transparent materials adapter (TMA), you can connect it to the scanner to scan 35mm slides or negatives.
Please note that these instructions are based on the HP Scanjet 3500C scanner and may vary slightly depending on the specific model and software version you have.
What should I do if my HP Scanjet 3500C scanner is not working?
If your HP Scanjet 3500C scanner is not working, follow these steps to troubleshoot the issue:
1. Check your computer:
— Ensure that your computer meets the minimum system requirements listed on the scanner box.
— If you have insufficient hard-disk space, remove unnecessary files or install the software on a different disk drive.
— If you encounter an error message during installation, such as «Destination Directory Is Invalid,» provide a valid destination folder name or browse for a valid folder.
2. Check the cables:
— Ensure that the power cable is securely connected between the scanner and a live electrical outlet or surge protector.
— If using a surge protector, ensure it is plugged in and turned on.
— Use the USB cable provided with the scanner, as other USB cables may not be compatible.
— Ensure that the USB cable is securely connected between the scanner and the computer.
— Try disconnecting the power cable from the scanner, turning off the computer, waiting for 30 seconds, and then reconnecting the power cable to the scanner and turning on the computer.
3. Test the scanner hardware (HP Scanjet 2300C only):
— Disconnect the USB and power cables from the scanner, ensuring the power cable remains connected to the power source.
— Press the SCAN and COPY buttons simultaneously while plugging the power cable back into the scanner.
— The scanner lamp should turn on, and the carriage should move forward and backward. If not, contact HP Customer Support.
4. Scanner initialization failed:
— Close the HP Scanning software if it is open.
— Ensure that the cables connecting the computer and the scanner are securely fastened.
— Turn off the scanner by unplugging the power cord, then turn it back on by plugging the power cord in.
— Turn off and then on the computer.
— If the scanner still fails to initialize, run the Repair utility (Windows computers only) as described in the next step.
5. Scanner still does not work properly:
— Click Start, go to Settings, and then click Control Panel (in Windows XP, click Start, and then click Control Panel).
— Click Add/Remove Programs and select the HP Photo & Imaging software.
— Click Change (or Add/Remove) and follow the on-screen instructions, then click Repair.
— If the issue persists, try installing the scanner on another computer to determine if the problem is related to the first computer or the scanner.
— If the scanner still does not work, contact HP Customer Support.
Please note that these troubleshooting steps are specific to the HP Scanjet 3500C scanner and may vary depending on your specific model and software version.
How can I troubleshoot issues specific to the HP Scanjet 3500C scanner?
To troubleshoot issues specific to the HP Scanjet 3500C scanner, follow these steps:
1. Check your computer:
— Ensure that your computer meets the minimum system requirements listed on the scanner box.
— If you have insufficient hard-disk space, remove unnecessary files or install the software on a different disk drive.
— If you encounter an error message during installation, provide a valid destination folder name or browse for a valid folder.
2. Check the cables:
— Ensure that the power cable is securely connected between the scanner and a live electrical outlet or surge protector.
— Use the USB cable provided with the scanner, as other USB cables may not be compatible.
— Ensure that the USB cable is securely connected between the scanner and the computer.
— Try disconnecting the power cable from the scanner, turning off the computer, waiting for 30 seconds, and then reconnecting the power cable to the scanner and turning on the computer.
3. Test the scanner hardware (HP Scanjet 2300C only):
— Disconnect the USB and power cables from the scanner, ensuring the power cable remains connected to the power source.
— Press the SCAN and COPY buttons simultaneously while plugging the power cable back into the scanner.
— The scanner lamp should turn on, and the carriage should move forward and backward. If not, contact HP Customer Support.
4. Scanner initialization failed:
— Close the HP Scanning software if it is open.
— Ensure that the cables connecting the computer and the scanner are securely fastened.
— Turn off the scanner by unplugging the power cord, then turn it back on by plugging the power cord in.
— Turn off and then on the computer.
— If the scanner still fails to initialize, run the Repair utility (Windows computers only) as described in the next step.
5. Scanner still does not work properly:
— Click Start, go to Settings, and then click Control Panel (in Windows XP, click Start, and then click Control Panel).
— Click Add/Remove Programs and select the HP Photo & Imaging software.
— Click Change (or Add/Remove) and follow the on-screen instructions, then click Repair.
— If the issue persists, try installing the scanner on another computer to determine if the problem is related to the first computer or the scanner.
— If the scanner still does not work, contact HP Customer Support.
Please note that these troubleshooting steps are specific to the HP Scanjet 3500C scanner and may vary depending on your specific model and software version.
Where can I find information about the HP Scanjet 3500C scanner in the user’s manual?
In the user’s manual of the HP Scanjet 3500C scanner, you can find information about the scanner in two sections:
1. User’s Manual: This section provides detailed information about the usage of the HP Scanjet 3500C scanner. It covers various topics related to the scanner’s features, setup, scanning process, maintenance, and troubleshooting.
2. HP Scanjet 2300C or 3500C Series: This section specifically focuses on the Scanjet 2300C or 3500C series scanners, which includes the HP Scanjet 3500C scanner. It provides specific instructions and guidelines for using the scanner, including software installation, scanning techniques, and troubleshooting common issues.
Please note that the information provided is based on the available documents in the manual database, and the user’s manual may contain additional sections or pages related to the HP Scanjet 3500C scanner.
How do I change the language settings on the HP Scanjet 3500C scanner?
To change the language settings on the HP Scanjet 3500C scanner, follow these steps:
1. Open the HP Photo & Imaging Director software on your computer. You can access it by going to the Start menu, then Programs, then Hewlett-Packard, and finally clicking on your scanner’s name.
2. In the HP Photo & Imaging Director, click on the Settings menu.
3. From the Settings menu, select Button Settings.
4. If your scanner has a COPY button, you can change its settings by clicking on the Make Copies option in the Director. The software will remember the settings you chose the last time you used the HP Copying software.
5. If your scanner has an E-MAIL button, you can change its settings in two places: Button Settings and E-mail Settings. In Button Settings, click on the E-mail Button tab and make the necessary changes. Then, go back to the Director and click on E-mail Settings to further adjust the settings.
6. If your scanner has a SCAN button, you can change its settings by clicking on the Scan Button tab in Button Settings.
Please note that these instructions are based on the available documents in the manual database and may vary slightly depending on your specific model and software version.
Is the manual of the HP Scanjet 3500C available in English?
Yes, the manual of the HP Scanjet 3500C is available in English .
Is your question not listed? Ask your question here
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